How to Enable Two-Factor Authentication in Register.ly Client Area

Contents

Register.ly two-factor authentication adds a verification step after your Client Area password. You can protect your account using Email 2FA, a time-based one-time password (TOTP) authenticator, or a YubiKey.

Two-factor authentication protects access to your domains, services, invoices, payment settings, contacts, and support tickets. Enable it separately for each Client Area user who needs account access.

Before you enable two-factor authentication

Sign in only at the official Register.ly Client Area.
Confirm that your account email address is current and secure.
For TOTP, install a compatible authenticator app before starting.
For YubiKey, have the supported hardware key available.
Be ready to store the backup code in a secure location separate from your password.

Choose a 2FA method

Method	How verification works	What you need
Email 2FA	Register.ly sends a one-time login code to your Client Area email address.	Reliable access to the secured email account.
TOTP authenticator	An authenticator app generates a time-based code, including when email delivery is delayed.	A compatible authenticator app on a trusted device.
YubiKey	A supported physical YubiKey provides the second factor.	A compatible YubiKey that you can keep secure.

Email 2FA is convenient, but its security depends on the security and availability of your email account. Use a unique email password and enable two-factor authentication with your email provider where available.

How to enable Client Area 2FA

Sign in to the Register.ly Client Area.
Open the account menu and select Security Settings.
Find Two-Factor Authentication and select Enable.
Choose Email 2FA, Time Based Tokens, or YubiKey.
Complete the setup steps for the selected method.
When Register.ly confirms that 2FA is active, save the displayed backup code securely.
Sign out and test the new login method before depending on it.

Set up Email 2FA

Select the Email 2FA option and start the setup.
Check the inbox for the email address associated with your Client Area user.
Enter the newest one-time code in the verification field.
Complete activation and save your backup code.

Each Client Area user must use an email address they control. Never forward a 2FA email or share its code with another person.

Set up a TOTP authenticator

Select the time-based token option.
Scan the QR code with your authenticator app. If scanning is unavailable, use the manual setup key shown on screen.
Enter the current code generated by the app.
Complete activation and save your backup code.

Do not save or share a screenshot of the QR code or manual setup key. Anyone who obtains that secret may be able to generate valid codes.

Set up a YubiKey

Select YubiKey from the available methods.
Insert or connect your supported YubiKey.
Follow the on-screen registration prompt.
Complete activation and save your backup code.

Enter your Client Area email address and password.
Complete the prompt for your selected method: enter the email code, enter the current authenticator code, or use your YubiKey.
Continue to Client Area after the code or key is accepted.

Troubleshoot Email 2FA

The email code did not arrive

Confirm that you are checking the email address associated with the Client Area user.
Check spam, junk, quarantine, and mailbox filtering rules.
Allow time for delivery, then use the resend control once if it is displayed.
Use only the newest code when more than one message arrives.
Confirm that the mailbox is not full and can receive other Register.ly messages.

If you can still sign in using a backup code, review your account email under Account Details. If you cannot access the registered email or Client Area, contact Register.ly support through the official contact page.

The code is rejected

Enter the newest code exactly as shown and avoid extra spaces.
Do not reuse a code that has already been accepted or replaced.
For TOTP, set the device date and time to update automatically, then try the current code.
Return to the login page and request a fresh email code if that option is available.

Recover access or change your 2FA method

If your email, authenticator device, or YubiKey is unavailable, select Login using Backup Code when that option appears and enter the backup code saved during setup. After signing in, open Security Settings and configure a method you can access.

If you do not have the selected method or a backup code, use the official Register.ly contact page. Support may need to verify account ownership before changing account security. Do not send your password, a live one-time code, backup code, QR code, or manual authenticator key.

To change methods while you can still sign in, open Security Settings and use the available controls to disable the current method before enabling another one. Test the replacement method before signing out.

Frequently asked questions

Can I use Email 2FA instead of an authenticator app?

Yes. When Email 2FA is available in Security Settings, you can select it as your Client Area verification method. Keep the account email secure and accessible.

Is resetting my password the same as resetting 2FA?

No. Your password and second factor are separate. A password reset does not normally remove an enabled 2FA method.

Can support ask me to send a 2FA code?

No. Do not send anyone your password, login code, backup code, YubiKey output, QR code, or authenticator setup key.