Enabling two-factor authentication on your Client Account
Open the Register.ly Client Area before following the steps below. Two-Factor authentication provides enhanced security for your account and only...
General Questions
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Why doesn’t my page load properly? What file types are supported?
Normal web page file names should end with “.html” or “.htm”. SSI (server-side include) files must end with “.shtml” to... -
Why is your bandwidth not “Unlimited”?
There are a few hosting companies quoting “unlimited” or “unmetered” bandwidth allocations. To the average customer this seems to be... -
What happens if I exceed my bandwidth allocation?
Firstly, very rarely do any of our customers exceed their data transfer allocation. All of our plans offer far more... -
What Payment Methods Does Register.ly Accept?
See the payment methods available at Register.ly, including cards, eligible Apple Pay and Google Pay sessions, bank transfer, and EUR SEPA debit. -
Payment Completed but the Invoice Is Still Unpaid
Learn what to check when a Register.ly payment appears completed but the invoice or related domain service has not updated. -
Why I can not see my web site yet?
It takes between 24 and 72 hours for ISPs around the world to update their DNS servers with new domain... -
What to Do When a Card or Wallet Payment Is Declined
Troubleshoot a declined Register.ly card, Apple Pay, or Google Pay payment and avoid duplicate attempts while checking the invoice status. -
Create an account in Client Area
How to create an account in the Client Area By creating an account on the Client Area, the customer can... -
Manage your contact data
How to Add Edit or Delete your contact data The Client Area provides a feature that gives the customer the...