How do I setup DNSSEC for .LY domain? Overview DNSSEC (Domain Name System Security Extensions) adds an essential layer of authentication to your domain’s DNS. By digitally signing...
How to Generate a CSR for cPanel Overview The following lesson will guide you through the CSR generation process on cPanel. What is CSR? A Certificate Signing...
Why doesn’t my page load properly? What file types are supported? Normal web page file names should end with “.html” or “.htm”. SSI (server-side include) files must end with “.shtml” to...
What time zone are the servers set to? All cPanel servers are Central Standard Time (GMT +2) Tripoli, Libya time and adjust for daylight savings time. ...
Why is your bandwidth not “Unlimited”? There are a few hosting companies quoting “unlimited” or “unmetered” bandwidth allocations. To the average customer this seems to be...
Login to cPanel with Two-Factor Authentication Overview In this article, you will learn how to login to cPanel with Two-Factor Authentication. Two-factor authentication (also known as...
What happens if I exceed my bandwidth allocation? Firstly, very rarely do any of our customers exceed their data transfer allocation. All of our plans offer far more...
Do I get site logs or statistics? If so, how? Every account comes with raw access logs and website statistics. If you log into your control panel at http://yourdomain.com/cpanel, you...
Why do I have less storage space than I signed up for? In order to better monitor site usage, accounts are initially set up with about half of the total quote of...
How do I set up a “catch-all” email account? Your Catch-All account is your default account, where the username is the domain username you requested when you signed up....
