Why doesn’t my page load properly? What file types are supported? Normal web page file names should end with “.html” or “.htm”. SSI (server-side include) files must end with “.shtml” to...
Why is your bandwidth not “Unlimited”? There are a few hosting companies quoting “unlimited” or “unmetered” bandwidth allocations. To the average customer this seems to be...
Payment Completed but the Invoice Is Still Unpaid Learn what to check when a Register.ly payment appears completed but the invoice or related domain service has not updated.
Why do I have less storage space than I signed up for? In order to better monitor site usage, accounts are initially set up with about half of the total quote of...
Why I can not see my web site yet? It takes between 24 and 72 hours for ISPs around the world to update their DNS servers with new domain...
Why Is My .LY Domain Not Resolving? Why is my .LY domain not resolving? Check expiry, ServerHold, nameservers, DNS records, propagation, DNSSEC, and hosting status.
How to Clear your DNS cache? Windows XP, 2000, or Vista Open the Start menu. Go to Run. If you do not see the Run command...
What to Do When a Card or Wallet Payment Is Declined Troubleshoot a declined Register.ly card, Apple Pay, or Google Pay payment and avoid duplicate attempts while checking the invoice status.
How to Check Domain Transfer Status Check domain transfer status in Register.ly and understand the actions required for pending, completed, or failed requests.
How to Open and Manage a Support Ticket Open a Register.ly support ticket, choose the correct department, provide useful details, and review or reply to updates.
