get your EPP code using the steps below. An EPP code, also called an authorization or transfer code, helps confirm that an authorized registrant requested a domain transfer. You normally need it when moving an eligible domain from Register.ly to another registrar.
Before you begin
- Confirm that the destination registrar supports the domain extension.
- Make sure the domain contact email is current and accessible.
- Review any registry or recent-registration restrictions that may prevent transfer.
Use only the official Register.ly Client Area. Do not publish passwords, payment details, recovery codes, or domain authorization codes. Menu wording can vary by product and account permissions, so select the option that matches the task and confirm the affected domain or service before submitting.
How to Get Your EPP/Auth Code in Register.ly
- Sign in to the Register.ly Client Area.
- Open Domains, then select My Domains.
- Select the domain you want to transfer.
- Open the domain management options and choose Get EPP Code or the equivalent transfer-code option.
- Follow the on-screen instructions. Depending on the domain extension, the code may be displayed or sent to the registered email address.
- Keep the code private and enter it only at the receiving registrar.
What to check
- If no EPP option appears, the extension may use a different transfer process or require support assistance.
- Unlocking a domain and obtaining its EPP code are separate steps.
- A code does not guarantee eligibility; registry restrictions can still block the transfer.
After completing these steps, review the status shown in Client Area and any confirmation email. Keep the confirmation for your records. If the interface does not show an option described here, the feature may not apply to that service or domain extension; use a support ticket instead of making an unrelated change.
Frequently asked questions
Why might the get your EPP code option be unavailable?
Client Area shows actions that apply to the selected account, product, domain extension, and service status. An option can be absent when the service is pending, suspended, expired, managed through a different module, or restricted by registry policy. First confirm that you selected the correct item and that your account has permission to manage it. Do not use a different control as a workaround; contact support for the approved process.
How long should the change take?
Account updates can appear immediately, while payments, registrar operations, DNS changes, and third-party approvals can require additional processing time. Use the status displayed in Client Area and the latest confirmation email as the source of truth. Avoid submitting the same request repeatedly while it is pending because duplicate orders or conflicting changes can make investigation more difficult.
What information should I keep?
Keep the confirmation page, reference number, submission time, affected domain or service, and any non-sensitive status message. For billing, retain the invoice and payment reference. For domain operations, record the current nameservers and renewal date. For hosting changes, keep a verified backup. These records make it easier to confirm the outcome or explain the request to support without sharing confidential credentials.
Security and accuracy
Before confirming get your EPP code, read the final summary and verify the customer account, domain or service, price when applicable, and requested timing. Use a unique account password and two-factor authentication. Sign out after completing the task on a shared computer. Register.ly support will not need your password, full payment-card details, authenticator code, or a reusable authorization secret in a public message.
When to contact support
Contact Register.ly support if the expected control is unavailable, the status does not change after the stated processing period, or the account details do not match the service owner. Include the relevant domain, service, order, invoice, or ticket number and the exact error message. Remove all secrets before attaching a screenshot.
Related articles
- Unlock or Lock a Domain for Transfer
- Transfer a Domain Away from Register.ly
- Domain Transfer Eligibility Checklist
