Why doesn’t my page load properly? What file types are supported?
Normal web page file names should end with “.html” or “.htm”. SSI (server-side include) files must end with “.shtml” to...
How can we help?
General Questions
-
-
Why is your bandwidth not “Unlimited”?
There are a few hosting companies quoting “unlimited” or “unmetered” bandwidth allocations. To the average customer this seems to be... -
Enabling two-factor authentication on your Client Account
Two-Factor authentication provides enhanced security for your account and only allows the person who has the authentication token access in... -
What happens if I exceed my bandwidth allocation?
Firstly, very rarely do any of our customers exceed their data transfer allocation. All of our plans offer far more... -
Why I can not see my web site yet?
It takes between 24 and 72 hours for ISPs around the world to update their DNS servers with new domain... -
Manage your contact data
How to Add Edit or Delete your contact data The Client Area provides a feature that gives the customer the... -
Create an account in Client Area
How to create an account in the Client Area By creating an account on the Client Area, the customer can... -
How to modify your Client Area account information
Overview In this article, you will learn how to modify your Client Area account information, this data may include your... -
Transfer Your Services with Register.ly from One Account to Another via Client Area
Overview Register.ly clients can transfer services and domain names internally via the client area directly and easily without dealing with...